Location: Auckland, North Shore City
Position: IT & Technology, Network Management
A great role with a Bank in New Zealand, ideal for a first job here, makes immigration easy + banking perks. And they are a great place to work.
A great opportunity, with a very full job spec below. Please give me a call on 0292023431 if you are interested to be put forward for this role.
Purpose of Position
To maximise the availability and performance of mainframe and AIX Unix platforms through the effective management of the Enterprise Support team. Responsible for the delivery of infrastructure and business projects. The role requires the mentoring and development and appropriate allocation of these resources in order to meet customer requirements and Technology Operations responsibilities.
Areas of Responsibility for the Role
Management of resource. Development, mentoring and allocation of this resources across maintenance, projects, availability and initiatives
Availability, maintenance, capacity management and security of business critical internal systems
Lead Problem Management and Incident Management. Instil these processes into the Enterprise Support team
Recommend, develop and implement initiatives and strategies to improve technologies and processes within Enterprise Support and environment
Ensure adherence with audit, security and compliance requirements
Ensure adherence with change management requirements
Stay current with technologies
Develop, implement and adhere to technical standards
Ensure quality of technical solutions
Process management and process improvement
Improvement of overhead, efficiencies and cost reduction
Relationship building with business units and application owners
Ensure the Enterprise Support environment is secure
Ownership of Enterprise Support environment. Instil into Enterprise Support team that they know the environment best and need to make sure that technical solutions and process meet Technology Operations requirements
Recruitment of appropriately skilled personnel, and creation of an AIX Unix sub-team within Enterprise Services
Technical lead on the migration of critical systems to AIX Unix platforms
Key Challenges of the Role
Scope and diversity of the environment and responsibilities of team
Technical complexity of the environment
Any outages can cause significant impact to the productivity and performance of the bank.
Managing a high workload from a number of different sources
Dealing with a number of different business units
Conflicts of critical project and critical operational responsibilities
Charged with the high availability of the banks key internal systems
Managing major incidents and outages of critical systems
Operations is a reactive environment
The environment does not stand still and is always changing quickly
Staying current. Being, and staying, one step ahead
24 x 7 x 365 operations
Managing conflicting deadlines
Adherence to security, audit and compliance
Managing the introduction and daily support of a new platform type and it’s integration into existing processes
Competency
Brief Description
Customer Focus
Exceeds the expectations and requirements of internal and external customers.
Decision Quality
Most decisions and suggestions turn out to be correct over time.
Process Management
Good at figuring out the process to get things done.
Drive for Results
Can be counted on to achieve and/or exceed goals successfully.
Integrity and Trust
Is widely trusted and seen as a direct and truthful individual.
Interpersonal Savvy
Builds constructive and effective relationships.
Self Development
Is personally committed to and actively works to continuously improve self.
Essential Position Competencies
These competencies are specific to your role and in addition to the organisational competencies listed above. They reflect the key behaviours that will directly support your overall success in the role.
Competency
Brief Description
Problem Solving
Being able to think laterally and logically to solve complex issues.
Organising
Being able to manage resources to meet workload requirements and priorities.
Time Management
Manage your time effectively to meet the demands of a busy workload. Prioritizes well. Mentor team members in this skill.
Building effective teams
An understanding of how to motivate people & build effective communication, both internally and externally to the team.
Develop direct reports
Provides challenging and stretching tasks and assignments to develop staff and provide opportunities in line with development plans set.
Priority setting
Be able to prioritise own and team tasks, and work on multiple tasks or projects concurrently. Set and manage business expectations.
Dealing with paradox
Is very flexible and adaptable when facing tough calls, can see all sides and is seen as balanced and measured despite conflicting demands of the situation.
Managing vision and purpose
Promote and instigate understanding and team engagement
Essential Technical Skills and Qualifications required
Technical Skills
· Solid understanding of AIX Unix products and technologies.
· Solid understanding of mainframe products and technologies.
· General technical skills in LAN/WAN commercial company in an enterprise environment.
· Experience with shelf ware and bespoke solutions.
· Knowledge of recent and future technology trends.
· Good understanding ITIL practices.
Role Related Experience
· Previous management experience in corporate environment.
· Background and experiences working in complex technical environment.
· Project experiences as project resource and or project manager.
· Experience working as technical lead for incident, problem or project tasks.
· Experience of SDLC and Project Management lifecycle.
· Experience in managing and maintaining a technology platform, and the staff who support it.
· Experience in managing and maintaining a high availability transactional platform.
· Experience in recruiting and managing key technical staff.
· Experience with IBM's power virtualistion, AIX 5L and Power 5 or 6 server hardware.
Qualifications
· Sys Admin Level III certification.
· Other technical certifications.
· Academic study. Business and product development a bonus.
Gareth@cpurecruitment.co.nz
gareth@cpurecruitment.co.nz